 | Testimonials |  |
Testimonials
Genuine Testimonials Received by www.PolesAndTracks.co.uk Mrs S, Egremont (Feb 12): '....... the order arrived on time, exactly as you stated. I am very pleased with the poles; they look exactly as described on your website ...........' Mrs C, Bury Dec11): 'Many thanks for the poles and the finials. Your service has been brilliant. It was a pleasant dealing with you.' Mrs U, Penryn (Nov 11): 'Just to let you know that we received our order today and are very pleased with the quality and colour. Thank you for all your help.' Mr S, Cambridge (Nov 11): 'Received the poles in super quick time! .. Your site is very good and your communication is excellent, as are your prices. I very much appreciated your email regarding receiving a delivery...the delivery person never wants to stick around for me to inspect the package but your instructions made it clear what to do. You obviously believe in good customer service.' Mr R, Falkirk (Nov 11): 'I feel that I must inform you of your excellent service.The order which I made yesterday in the early afternoon arrived this morning.I do not put up curtain poles very often but I will certainly keep you in mind for the future and for anyone else who I think would benefit from your service.' Mrs F, Bridgham (Nov 11): '............Many thanks again for such good service. I so wish other companies were as on the ball as you are.' Mr H, Cardiff (Oct 11): 'The tracks arrived in super quick time thanks ............ They look superb - thanks very much.' Mr B, Norwich (Oct 11): 'All received this morning. Thanks for your good communication and service.' Mr N, Spondon (Sep 11): 'Anyone looking to purchase anything to do with curtain accessories should contact PolesAndTracks.co.uk. The products I purchased were good quality and exactly as described. Add this to next day delivery and contacts (Tony and Sue), who put customer service above everything else, and you really can't go wrong.' Mr F, Carterton (Aug 11): 'Just taken delivery of the poles and hold-backs that I ordered yesterday and all appears to be in good order. I would like to thank you and your company for an excellent service - unbelievably prompt. I will have no hesitation in recommending you to friends.' Mrs J, Sollihull (Aug 11): '...thank you very much for your help and advice on the phone today.' Mr F, Cullompton (Aug 11): 'Thanks very much for my order it turned up the other day and mom loves it . more work for me !! thanks again.'Mrs T, Fareham (Jul 11): 'I have to also congratulate your company on its efficiency, ie sending poles etc. I received the poles the very next day. They are up in my new house and look good. Phone queries etc all dealt with extremely well. It is so refreshing to deal with a company that cares about its customers. Well Done...Once again many thanks to you all.'Mr A, Ascot (Jun 11): 'You are truly wonderful! Thank you so much for your excellent service.'Mrs Bucceri, Italy (Jun 11): 'Really impressed with your customer services ..thank you.'Mr A, Clacton on Sea (Jun 11): 'Pole arrived in good condition. Thanks for your excellent and quick service.'Mr S, Northophall (Feb 11): 'Received today - thanks for your help; great service as usual.'Mr N, Giffnock (Feb 11): 'Thank you. We are very pleased with the pole and your service'. Mrs S, Reston (Feb 11): 'Hi, Curtain poles and balance of order now received ,many thanks for a good service....' Mrs P, London (Jan 11): 'I just wanted to say that I'm really impressed with the service you provided, and with the pole. There was an unavoidable delay with the order, which was explained clearly and courteously, and I am really pleased with my purchase. It was very easy to install and looks great'.Mr L, Cumbernauld (Jan 11): 'Just a quick note to say thanks for your help, I received the curtain poles today and you may wish to know that the carrier was also very helpful'.Mrs H, Ipplepen (Jan 11): 'All arrived safe and sound yesterday....thank you very much..it looks fab!'Ms B, Chesham (Jan 11): '......thank you for your excellent service. The curtain track is now fitted and doing its job splendidly, as well as displaying my nice new curtains! I shall have no hesitation about recommending polesandtracks.co.uk to friends if I get the chance. Happy New Year!'Mrs H, Sunderland (Jan 11): '...After placing my order with you at about 3pm on 20th December I couldn't believe it when the delivery was made about 11.30 am the next day. What excellent service to receive a delivery within 24 hours, especially when the country was grinding to a halt with below zero temperatures and falling snow!'Mrs M, Woodthorpe (Jan 11): 'I just wanted to say thank you for such a fantastic service. I ordered my curtain poles just before Christmas and was desperate to find something in time for Christmas but was struggling because I needed an extra long pole in a certain colour. After trying a few websites I called the number on your website and was looked after by one of your advisors. The service I received was fantastic, she stayed on the phone for ages checking stock of all the poles which would meet my requirements, trying different ways to get me what I wanted (and all 10 minutes before your office closed). After placing the order she tried to get it despatched straight away so that I would receive before Christmas - I couldn't believe it, after placing the order on the Friday I received the curtain pole on the Monday morning before Christmas and we were able to have curtains up in time for Christmas day! I just want to say a big thank you to the lady that helped me, your customer service is second to none, and I will definitely be ordering all of my curtain poles from you in the future'.Mrs N, Northwich (Dec 10): 'This is just a quick note to thank you for your very professional service.The poles are now up and look magnificent.Your service and that of your couriers puts other companies to shame.Well done .Would highly recommend you to anyone.Best wishes for Christmas and the New Year.Mr S, Leominster (Dec 10): 'Many thanks for the update .... I look forward to receipt of the items sometime during next week - naturally acknowledging the challenges provided by the weather! Thanks once again for a great service'.Mrs W, Nuneaton (Dec 10): 'Thank you. I have been very impressed by your customer care and prompt delivery.'Mrs M, London (Nov 10): 'Received thank you for an excellent & efficient service.'Mrs K-P, Germany (Nov 10): 'Just to tell you that your parcel has arrived. Thanks for your good services and your help.'Mrs B, Falkirk (Nov 10): 'The pole arrived safely earlier this week and was put up this evening - it looks fabulous! Many thanks indeed. I will be back for more.' Mrs P, Hemel Hempstead (Oct '10): '......thank you for all your help with choosing and ordering the correct track.'Mr C, Maidstone (Oct 10): 'Thanks for your SUPER FAST response. Because you came back so fast we will use your company again!'Mr G, Banham (Sep 10): '......huge thanks. Your customer service throughout has been amazing.'Mr R, Bondleigh (Aug 10): 'Just to let you know that I received both the poles and recess brackets today. Thank you for the excellent service!'Mr R, Grays (Aug 10): 'The rings and superline gliders arrived this morning in perfect condition. I must say the pole looks absaloutely stunning and all the fixtures and fitting you have provided. Your company is very professional and efficient at very very reasonable prices against the competition. I will definately be speaking to all my collegues and friends about you guys and will definately use your services again in the future. With the very best regards'Mr A, New Byth (Aug 10): 'Yet again, superb service, parcel just arrived in perfect condition, very speedy service. Thank you.'Mr F, Wistaston (Aug 10): 'Just to say thank you for the excellent service, next day delivery was great and we are delighted with the poles'.Mr H, Hemel Hempstead (July 10): 'Thank you, the Poles arrived this morning and I have already fitted the first one. I am extremely impressed with the efficiency with which you handled my order but especially with the quality of the "Poles Apart" poles. They install so easily and look absolutely great. Thanks again, and if I ever need any more curtain poles or track, then you will be my first port of call. Best Regards'.Mrs M, Workington (July 10): 'Your customer service and sales are excellent. I have just ordered some extra curtain rings to match the poles I ordered and the lady rang me to tell me I had ordered the wrong ones so she ordered the right ones for me. I am very pleased with the service from your firm. Thank you'. Mr W, Ipswich (July 10): 'Arrived this afternoon...Thanks for a great service'.Mr H, Fishponds (June 10): 'Thank you for timely delivery and excellent service. The curtain pole and additional rings have just arrived'.Mrs J, Sale (May 10): 'Just wanted to tell you how pleased I have been with my order. The curtain poles are really lovely and I cant believe how quickly my order was despatched...Really great customer service'.Mr A, New Byth (May 10): 'Thank you very much for your prompt and efficient service, the order arrived today, excellent product and easy to install...Thanks again.'Mrs S, Chilcompton (Apr 10): 'Thanks very much...I have had really good service from you and I shall be recommending you to friends.'Mrs R, Penrith (Apr 10): 'We are delighted with the poles we ordered from you - I have to say your photos on the website do not do them justice! They look stunning! We are so pleased.'Miss J, Warlingham (Apr 10): 'My pole arrived safely today at work. I am very pleased with it and with your prompt and efficient service. Many thanks.'Mrs E, Nelson (Apr 10): 'Thank you very much for arranging samples of the pole colours it was much appreciated and helped me come to the decision........... I appreciate the trouble you went to and I would not hesitate in using your company again or recommending you to anyone else'Mrs R, Penrith (Mar 10): 'Many thanks, I am very impressed by your service - I was really hoping to have my curtains up in my newly decorated sitting room for Easter, and thanks to your speedy service, I can! Best wishes, and thanks again.'Miss E, Nelson (Mar 10): 'I would like to take this opportunity to say many thanks for all your help with the problems we've encountered and I am pleased with the outcome. As we have been doing a lot of work on the house over the last few months we have been dealing with many people and at times have found it quite stressful. I have found you to be professional and most helpful with a fast responce, all not very forthcoming sometimes. Once again many thanks.'Mr G, Amersham (Feb 10): 'Just a quick note to say thank you for your excellent service - it was good value, well packaged and promptly delivered.'Mrs D, Folkstone (Jan 10): 'Thank you...Just to let you know that my order arrived this morning and I am very pleased with the portiere rod. Many thanks.'Mrs R, Lowestoft (Dec 09): 'Thank you very much for such excellent service. Pole received today.'Mr A, Cheshire (Dec 09): 'Just to say many thanks for Poles and Tracks very efficient service...Have checked the package and all is well...Seasons Greetings to you all.'Mr G, Dunbartonshire (Dec 09): 'Pole delivered today at lunchtime. What service!!...Thanks.'Mrs M, Laois, ROI (Nov 09): 'I would just like to write a note to thank Poles and Tracks for my delivery. The service and the speed at which my order was delivered was excellent. Will definitely be recommending your company.'Mrs M, Shirley (Nov 09): 'Order received, looks great, thank you.'Mrs R, Radyr (Oct 09): 'I was delighted with my curtain pole and was very impressed with the swift delivery. Many thanks for the excellent service.' Mrs R, London (Oct 09): 'Thanks...a good service...thank you.'Mr C, from Ascot (Oct 09): 'Poles have already been delivered and have been installed. Thanks again for your prompt service.'Mr E, Chelmsford (Sep 09): 'Thank you for such speedy and great service, the pole is now up and in use.'Mr B, Sutton (Sep 09): 'Good Morning...Thank you for your excellent service and special thanks to Tony of Silchester Furnishings (your sister company) for his help and advice. We are extremely happy with our purchase from you guys and will be recommending Poles and Tracks whenever the situation arises. Thanks again and kind regards.'Mr S, Knaphill (Sep 09): 'Just a quick email to thank-you for the excellent service that you have provided, ordered the pole cutter yesterday lunchtime and it was on my desk when I got in at 9am this morning.'Mrs H, Moffat, Dumfries (Sep 09): 'Thanks for the quick service. The metal track was what I've been looking months for. My husband found it easy to put up also. Thanks for the great service.'Mr F, Uxbridge (Sep 09): 'Thank you for the prompt service, ............. Looking forward to having them fitted.'Miss B, Cwmbran (Aug 09): ' ...Thanks so much for your help and excellent customer service.'Mr S, Stirling (Aug 09): '...many thanks for your great service.'Mrs C, Stainton (Aug 09): 'Thank you so much for your prompt attention to my order...I have never ordered anything that has been sent to me so promptly. I would not hesitate to use your Company again.'Mrs P, Kettering (Jul 09): 'Thank you so very much, your service is exceptional, I'll definitely be recommending you to my friends and hope I have cause to use you again in the future!..Thank you again.'Mr K, Hove (Jul 09): 'Thank you for your time and help.'Mr M, Ross-on-Wye (Jun 09): 'Thank you very much for your help and advice. Next time I need a track or pole, I'll be straight onto your website!'Mr J, from Stilton (Jun 09):'Our track arrived this morning and everything was fine! Very efficient and prompt service. Many thanks.'Mrs H, Oxted (Jun 09): '.........The curtain pole looks lovely, I am so pleased with it and the prompt and courteous service I have received. I will be sure to contact you again for any other orders and will certainly be recommending you to my friends.'Curtain Pole Installer, Nottingham (Jun 09): 'Just to confirm the Pole Cutter arrived this morning thanks. Have to say, just tried it and am DELIGHTED...been looking for something better than struggling on site with a junior hacksaw for ages !....you were the only place I found..may be you are guarding the secret too closely!! Thanks again-will keep you in our book for anything else !..P.S.-have a couple of associates in same business and will pass on the word about this cutter so maybe another order or two!'Mrs C, Scunthorpe (May 09): 'Just wanted to let you know that as promised the Poles arrived Thursday morning. They were with me for 9.00 a.m...I am so impressed with your excellent service and delivery. Our poles are now up and look beautiful. I will not hesitate to use you again and will certainly recommend you to all my family and friends. Thank you so much.'Ms W, Coalville (Apr 09): 'Excellent service - pole arrived less than 24 hours after I ordered it!' Ms C, London (Apr 09): '...Thank you very much for all your help, I will remember Poles & Tracks!'Mr R, Low Catton (Mar 09): '...many thanks, wish all companies were like yours.'Mrs A, Bovey Tracey (Mar 09): 'I just wanted to thank you for such excellent customer service... your help has been fantastic. I would definitely recommend your company.'Mr R, East Yorkshire (Mar 09): 'My word, that's service! ... Many thanks.' Mr J, Derbyshire (Feb 09): 'Many thanks, your level of service so far has been excellent.'Mr B, Suffolk (Jan 09): 'Please pass on our very grateful thanks... The curtain pole is now in situ and looks brilliant. Thanks once again.'Mrs W, Birmingham (Jan 09): 'Just a quick note to thank you for the prompt delivery of my curtain track!'Mrs P, Surrey (Jan 09): 'Thanks again. The service you provide is the best I've come across in all the home-related online shopping I've done!'Mrs H, Surrey (Jan 09): 'We are really pleased with the curtain track its even nicer than we expected, will recommend you to my friends if they need tracks etc.'Mr F, Barnet (Jan 09): 'Poles are lovely. Best wishes for 2009.'Mr B, Hornsea (Dec 08): 'Many thanks for all your help. I can assure you that when we need the next room doing we will be using you again.'Mr W, Haverhill (Nov 08): 'Thanks for the excellent service, delivered on time, now fitted, no problems.'Mr B, West Molesey (Oct 08): 'Excellent customer service.'Mr B, East Grinstead (Sep 08): 'Thanks yet again for the super-duper service. Pity it's not ebay, I would leave you stunning feedback!'Mrs P, London (Aug 08): 'The poles arrived this morning. Thank you very much for your great customer service. There are a lot of people out there who could learn from you. It's so refreshing to get someone who is so efficient..................'Ms F, Waltham Cross (Jul 08): 'Just a quick note to comment on how excellent the service has been.............. I received my order the following day and the help that I received on the 'phone before I ordered was excellent. Shame all purchases aren't this easy!'Mrs T, Chelmsford (Jul 08): 'My order arrived this morning - all present and correct thank you. I am very impressed with your speed of service. Now I need to make the curtains!' Mrs S, Headington (Jul 08): 'Thank you for your superb service, the pole came this morning before 9.00 am - excellent. I will certainly recommend your company.'Mr G, Nantwich (May 08): 'Thank you very much for your swift delivery, this is the second order with you in the last two weeks, great service, the email progress messages for delivery are excellent.'Mr A, Colchester (Apr 08): 'The above order was received at 09.00 AM this morning. That is less than 24HRS from order to delivery. Excellent service !!!'Mr J, Cricklewood (Apr 08): 'Whilst writing, can I say that I have found the whole experience seamless and excellent. I will definitely recommend you to others and I will, of course, buy from you again.'Mr J, Brixham (Mar 08): 'Thanks for the great service.' |
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